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Wednesday, June 11
 

8:30am CDT

Registration
Wednesday June 11, 2025 8:30am - 9:00am CDT
TBA
Wednesday June 11, 2025 8:30am - 9:00am CDT
TBA
  General

9:00am CDT

Plenary
Wednesday June 11, 2025 9:00am - 10:00am CDT
ROYALE
Wednesday June 11, 2025 9:00am - 10:00am CDT
ROYALE
  General

10:20am CDT

QA For Care Coordination Providers
Wednesday June 11, 2025 10:20am - 11:10am CDT
EXECUTIVE
Quality Assurance discussion and strategies
Therap Presenters
avatar for Rich Frettoloso

Rich Frettoloso

Senior Support Specialist II, Therap Services
Started in the field: 1991Joined the Therap Team: 2018Part of the Following Teams: StateAccreditations: Charting the LifeCourse AmbassadorMost Memorable Therap Trip: Nashville - Fantastic Music!!Favorite Report: Activity Tracking... Read More →
Wednesday June 11, 2025 10:20am - 11:10am CDT
EXECUTIVE
  1915i

10:20am CDT

Quality Assurance for EVV
Wednesday June 11, 2025 10:20am - 11:10am CDT
EMBASSY B
Review the billing best practices for EVV data to ensure all the essential components are in place prior to billing submission.
Therap Presenters
avatar for Stephanie Norton

Stephanie Norton

Assistant Director of Support, Therap Services
Started in the Field: 2008Joined the Therap Team: 2015Favorite Thing about Working for Therap: Work Life balance, flexibility, great colleagues, and teamwork!Favorite Therap Tip/Trick: Export reports to Excel, utilize pivot tables!Favorite Therap Report: Password Expiration Report... Read More →
Wednesday June 11, 2025 10:20am - 11:10am CDT
EMBASSY B
  Aging

10:20am CDT

Dashboards - EVV and Attendance
Wednesday June 11, 2025 10:20am - 11:10am CDT
BOARD
Learn all about Therap's Dashboards for Pre and Post billing
Therap Presenters
avatar for Toni-Ann Larnaitis

Toni-Ann Larnaitis

Senior Support Specialist II, Therap Services
Started in the field: 2004Joined the Therap Team: 2019Favorite Thing about Working for Therap: I cannot choose just one favorite thing about working for Therap. However, some of the most important reasons I love my job is having a healthy work-family life balance, being part of... Read More →
Wednesday June 11, 2025 10:20am - 11:10am CDT
BOARD
  Billing/EVV

10:20am CDT

QA is for Managers
Wednesday June 11, 2025 10:20am - 11:10am CDT
EMBASSY A
QA from a Management Perspective
Therap Presenters
avatar for Cheryl Rohlf

Cheryl Rohlf

Senior Support Specialist, Therap Services
Year started in the field: 1992Year started at Therap:  2024Favorite Thing about Working for Therap: Therap is a person-centered organization committed to empowering both employees and the community through dedication, talent, and innovative thinking.Most Common Challenge you Help... Read More →
Wednesday June 11, 2025 10:20am - 11:10am CDT
EMBASSY A
  DD

11:20am CDT

Alternative Check-In Methods - FVV, IVR, Offline
Wednesday June 11, 2025 11:20am - 12:10pm CDT
EXECUTIVE
How to maintain EVV compliance when data connectivity may not be reliable in remote areas.
Therap Presenters
avatar for Nick Anderson

Nick Anderson

Senior Support Specialist II, Therap Services
Started in the field: 2010Joined the Therap Team: 2020Favorite Thing about Working for Therap: I really enjoy all the people I work with at Therap; co-workers, leadership, and customers.Most Common Challenge you Help Customers Overcome: Troubleshooting Scheduling/EVV and Billing... Read More →
Wednesday June 11, 2025 11:20am - 12:10pm CDT
EXECUTIVE
  1915i

11:20am CDT

Optional Health Modules
Wednesday June 11, 2025 11:20am - 12:10pm CDT
EMBASSY B
Come and learn about Therap's Health Tracking & MAR Modules
Wednesday June 11, 2025 11:20am - 12:10pm CDT
EMBASSY B
  Aging

11:20am CDT

Billing Overview
Wednesday June 11, 2025 11:20am - 12:10pm CDT
BOARD
From Pre Auths to Claim Submission - how to bill in Therap!
Therap Presenters
avatar for Toni-Ann Larnaitis

Toni-Ann Larnaitis

Senior Support Specialist II, Therap Services
Started in the field: 2004Joined the Therap Team: 2019Favorite Thing about Working for Therap: I cannot choose just one favorite thing about working for Therap. However, some of the most important reasons I love my job is having a healthy work-family life balance, being part of... Read More →
Wednesday June 11, 2025 11:20am - 12:10pm CDT
BOARD
  Billing/EVV

11:20am CDT

ISP Program Bootcamp
Wednesday June 11, 2025 11:20am - 12:10pm CDT
EMBASSY A
ISP programs from start to finish
Therap Presenters
avatar for Cheryl Rohlf

Cheryl Rohlf

Senior Support Specialist, Therap Services
Year started in the field: 1992Year started at Therap:  2024Favorite Thing about Working for Therap: Therap is a person-centered organization committed to empowering both employees and the community through dedication, talent, and innovative thinking.Most Common Challenge you Help... Read More →
Wednesday June 11, 2025 11:20am - 12:10pm CDT
EMBASSY A
  DD

12:30pm CDT

Lunch
Wednesday June 11, 2025 12:30pm - 1:30pm CDT
ROYALE
Wednesday June 11, 2025 12:30pm - 1:30pm CDT
ROYALE
  General

1:10pm CDT

QA For Support Services Providers
Wednesday June 11, 2025 1:10pm - 2:00pm CDT
EXECUTIVE
Quality Assurance discussion and strategies
Therap Presenters
avatar for Rich Frettoloso

Rich Frettoloso

Senior Support Specialist II, Therap Services
Started in the field: 1991Joined the Therap Team: 2018Part of the Following Teams: StateAccreditations: Charting the LifeCourse AmbassadorMost Memorable Therap Trip: Nashville - Fantastic Music!!Favorite Report: Activity Tracking... Read More →
Wednesday June 11, 2025 1:10pm - 2:00pm CDT
EXECUTIVE
  1915i

1:10pm CDT

GERs
Wednesday June 11, 2025 1:10pm - 2:00pm CDT
EMBASSY B
Submitting Incident Reports
Therap Presenters
avatar for Cheryl Rohlf

Cheryl Rohlf

Senior Support Specialist, Therap Services
Year started in the field: 1992Year started at Therap:  2024Favorite Thing about Working for Therap: Therap is a person-centered organization committed to empowering both employees and the community through dedication, talent, and innovative thinking.Most Common Challenge you Help... Read More →
Wednesday June 11, 2025 1:10pm - 2:00pm CDT
EMBASSY B
  Aging

1:10pm CDT

Billing Tips and Tricks for Troubleshooting
Wednesday June 11, 2025 1:10pm - 2:00pm CDT
BOARD
Is your claim not generating? Was your claim Denied? This session will focus on billing tips and tricks with ND billing
Therap Presenters
avatar for Toni-Ann Larnaitis

Toni-Ann Larnaitis

Senior Support Specialist II, Therap Services
Started in the field: 2004Joined the Therap Team: 2019Favorite Thing about Working for Therap: I cannot choose just one favorite thing about working for Therap. However, some of the most important reasons I love my job is having a healthy work-family life balance, being part of... Read More →
Wednesday June 11, 2025 1:10pm - 2:00pm CDT
BOARD
  Billing/EVV

1:10pm CDT

Daily MAR Bootcamp
Wednesday June 11, 2025 1:10pm - 2:00pm CDT
EMBASSY A
Join us to go over our new Daily MAR
Wednesday June 11, 2025 1:10pm - 2:00pm CDT
EMBASSY A
  DD

2:10pm CDT

The Individual Plan Overview to create the Plan of Care
Wednesday June 11, 2025 2:10pm - 3:00pm CDT
EXECUTIVE
An in-depth look at the creation of the Individual Plan of Care in the Oversight account
Wednesday June 11, 2025 2:10pm - 3:00pm CDT
EXECUTIVE
  1915i

2:10pm CDT

How to become "audit proof" - using ISP Data documentation
Wednesday June 11, 2025 2:10pm - 3:00pm CDT
EMBASSY B
Learn how to utilize ISP data as supporting documentation for anything you bill in Therap!
Therap Presenters
avatar for Stephanie Norton

Stephanie Norton

Assistant Director of Support, Therap Services
Started in the Field: 2008Joined the Therap Team: 2015Favorite Thing about Working for Therap: Work Life balance, flexibility, great colleagues, and teamwork!Favorite Therap Tip/Trick: Export reports to Excel, utilize pivot tables!Favorite Therap Report: Password Expiration Report... Read More →
Wednesday June 11, 2025 2:10pm - 3:00pm CDT
EMBASSY B
  Aging

2:10pm CDT

Billing Reports
Wednesday June 11, 2025 2:10pm - 3:00pm CDT
BOARD
Common Billing Reports that are recommended to use in the Billing Cycle
Therap Presenters
avatar for Toni-Ann Larnaitis

Toni-Ann Larnaitis

Senior Support Specialist II, Therap Services
Started in the field: 2004Joined the Therap Team: 2019Favorite Thing about Working for Therap: I cannot choose just one favorite thing about working for Therap. However, some of the most important reasons I love my job is having a healthy work-family life balance, being part of... Read More →
Wednesday June 11, 2025 2:10pm - 3:00pm CDT
BOARD
  Billing/EVV

2:10pm CDT

All All About the data, a fast track look at information you can get out of Therap
Wednesday June 11, 2025 2:10pm - 3:00pm CDT
EMBASSY A
Fast Track: Searches and Reports, Buisiness Intelligence, Pivot Tables Across the Application
Therap Presenters
avatar for Nick Anderson

Nick Anderson

Senior Support Specialist II, Therap Services
Started in the field: 2010Joined the Therap Team: 2020Favorite Thing about Working for Therap: I really enjoy all the people I work with at Therap; co-workers, leadership, and customers.Most Common Challenge you Help Customers Overcome: Troubleshooting Scheduling/EVV and Billing... Read More →
Wednesday June 11, 2025 2:10pm - 3:00pm CDT
EMBASSY A
  DD

3:10pm CDT

Individual Agenda for Meetings and Reviews
Wednesday June 11, 2025 3:10pm - 4:00pm CDT
EXECUTIVE
Review of the Individual Plan Agenda for Quarterly Reviews
Therap Presenters
avatar for Rich Frettoloso

Rich Frettoloso

Senior Support Specialist II, Therap Services
Started in the field: 1991Joined the Therap Team: 2018Part of the Following Teams: StateAccreditations: Charting the LifeCourse AmbassadorMost Memorable Therap Trip: Nashville - Fantastic Music!!Favorite Report: Activity Tracking... Read More →
Wednesday June 11, 2025 3:10pm - 4:00pm CDT
EXECUTIVE
  1915i

3:10pm CDT

Individual QSP Workflow pt 1
Wednesday June 11, 2025 3:10pm - 4:00pm CDT
EMBASSY B
Join us as we review the full workflow of an individual QSP. This first session will cover pre auths, data collection, editing data, and preparing for billing.
Therap Presenters
avatar for Stephanie Norton

Stephanie Norton

Assistant Director of Support, Therap Services
Started in the Field: 2008Joined the Therap Team: 2015Favorite Thing about Working for Therap: Work Life balance, flexibility, great colleagues, and teamwork!Favorite Therap Tip/Trick: Export reports to Excel, utilize pivot tables!Favorite Therap Report: Password Expiration Report... Read More →
avatar for Nick Anderson

Nick Anderson

Senior Support Specialist II, Therap Services
Started in the field: 2010Joined the Therap Team: 2020Favorite Thing about Working for Therap: I really enjoy all the people I work with at Therap; co-workers, leadership, and customers.Most Common Challenge you Help Customers Overcome: Troubleshooting Scheduling/EVV and Billing... Read More →
Wednesday June 11, 2025 3:10pm - 4:00pm CDT
EMBASSY B
  Aging

3:10pm CDT

Scheduling/EVV Setup: New Individuals & Staff
Wednesday June 11, 2025 3:10pm - 4:00pm CDT
BOARD
Onboarding and setup of new staff and Individuals for EVV.
Therap Presenters
avatar for Toni-Ann Larnaitis

Toni-Ann Larnaitis

Senior Support Specialist II, Therap Services
Started in the field: 2004Joined the Therap Team: 2019Favorite Thing about Working for Therap: I cannot choose just one favorite thing about working for Therap. However, some of the most important reasons I love my job is having a healthy work-family life balance, being part of... Read More →
Wednesday June 11, 2025 3:10pm - 4:00pm CDT
BOARD
  Billing/EVV

3:10pm CDT

Ongoing Success After Implementation
Wednesday June 11, 2025 3:10pm - 4:00pm CDT
EMBASSY A
Tips for further sucess.
Wednesday June 11, 2025 3:10pm - 4:00pm CDT
EMBASSY A
  DD

4:10pm CDT

Support for Providers
Wednesday June 11, 2025 4:10pm - 5:00pm CDT
EXECUTIVE
Learn all of the wonderful resources available for providers to train their staff
Therap Presenters
avatar for Cheryl Rohlf

Cheryl Rohlf

Senior Support Specialist, Therap Services
Year started in the field: 1992Year started at Therap:  2024Favorite Thing about Working for Therap: Therap is a person-centered organization committed to empowering both employees and the community through dedication, talent, and innovative thinking.Most Common Challenge you Help... Read More →
Wednesday June 11, 2025 4:10pm - 5:00pm CDT
EXECUTIVE
  1915i

4:10pm CDT

Individual QSP Workflow pt 2
Wednesday June 11, 2025 4:10pm - 5:00pm CDT
EMBASSY B
This 2nd session will cover billing for EVV data and Attendance data. We will also review billing reports - utilization, unclaimed, etc.
Therap Presenters
avatar for Stephanie Norton

Stephanie Norton

Assistant Director of Support, Therap Services
Started in the Field: 2008Joined the Therap Team: 2015Favorite Thing about Working for Therap: Work Life balance, flexibility, great colleagues, and teamwork!Favorite Therap Tip/Trick: Export reports to Excel, utilize pivot tables!Favorite Therap Report: Password Expiration Report... Read More →
avatar for Nick Anderson

Nick Anderson

Senior Support Specialist II, Therap Services
Started in the field: 2010Joined the Therap Team: 2020Favorite Thing about Working for Therap: I really enjoy all the people I work with at Therap; co-workers, leadership, and customers.Most Common Challenge you Help Customers Overcome: Troubleshooting Scheduling/EVV and Billing... Read More →
Wednesday June 11, 2025 4:10pm - 5:00pm CDT
EMBASSY B
  Aging

4:10pm CDT

Troubleshooting Common Scenarios with Scheduling/EVV
Wednesday June 11, 2025 4:10pm - 5:00pm CDT
BOARD
Review common scenarios that you may find yourself in when using Scheduling/EVV.
Therap Presenters
avatar for Rich Frettoloso

Rich Frettoloso

Senior Support Specialist II, Therap Services
Started in the field: 1991Joined the Therap Team: 2018Part of the Following Teams: StateAccreditations: Charting the LifeCourse AmbassadorMost Memorable Therap Trip: Nashville - Fantastic Music!!Favorite Report: Activity Tracking... Read More →
Wednesday June 11, 2025 4:10pm - 5:00pm CDT
BOARD
  Billing/EVV

4:10pm CDT

Proactive Quality Assurance
Wednesday June 11, 2025 4:10pm - 5:00pm CDT
EMBASSY A
This is a hands-on session. Attendees must bring their own device to participate, preferably a laptop.

We’re back for Round 2 of Proactive Quality Assurance! Last year we developed an example QA/Audit Plan for after go-live. This year we will take that example and work in groups to create your own QA/Audit plan specific to your provider needs. What data should be reviewed? How often? By whom? You do not need to have participated last year to join this year.
Wednesday June 11, 2025 4:10pm - 5:00pm CDT
EMBASSY A
  DD
 
2025 Therap North Dakota State Conference
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